We understand that unforeseen circumstances may require you to cancel or reschedule your participation in a course or program. To ensure clarity, please review the following cancellation and refund policy:

1. Cancellations by Participant

• Cancellations made 15 days or more before the start date:
  You will receive a full refund of any payments made, minus a 5% administrative fee.

• Cancellations made 5-14 days before the course start date:
  You will receive a 50% refund of the total course fee.

• Cancellations made less than 5 days before the course start date:
  No refund will be provided. However, you may transfer your registration to a colleague at no extra charge.

2. Cancellations by Us

In the unlikely event that the course is canceled by us, you will receive a full refund of any payments made, or we can offer you the option to reschedule to the next available session without additional cost.

3. Rescheduling by Participant

• If you need to reschedule, requests must be made at least 15 days prior to the course start date. There will be no fee for rescheduling.

• Rescheduling requests made less than 5 days before the course start date will incur a 10% administrative fee.

4. Force Majeure

Neither party shall be held liable for delays or cancellations due to causes beyond their control, such as natural disasters, political unrest, or health-related emergencies.

5. Payment for Rescheduled Courses

If a course is rescheduled by us, any fees already paid will be applied to the new course dates.

By completing your registration, you acknowledge and agree to the terms of this Cancellation and Refund Policy.

If you have any questions or concerns about this privacy policy, please contact us at:

Email: marketing@emictraining.com

Phone: +973 1731 7004